CINDER HOUSE STUDIOS

We haven’t met…but we’ve already been in touch.

Having worked in industries ranging from toys to transportation, medical devices to mainstream consumer products, we’ve likely met before…albeit indirectly. I hope it was a good experience because I subscribe to the transformative, user-centric approach to innovation where concepts are evaluated, within context, for their ability to enrich user experience, delight the senses, transform the brand and, ultimately change user behavior.

I’ve always had a natural propensity for creating new product categories and innovative end-user solutions that drive viral demand. Over the years, I’ve developed repeatable methods for creating innovative products which can be evaluated on their simplicity rather than feature-rich complexity. The process of ‘Design Thinking’ has always been instinctual to me and I’ve applied the proven process combined with what I’ve learned in the field working with mature companies, startups and my own design agency. The goals is always to enrich the end-user experience and create exponential growth for an organization’s bottom line.

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THE CINDER HOUSE

 

 
 
 
 
 
 
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THE NATURE OF MY WORK

 
 
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DESIGN & USER EXPERIENCE

BUSINESS INNOVATION

BRAND & COMMUNICATIONS  

 
 
 
 
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SUMMARY | WHO I AM

I’m a passionate and hands-on design leader with a consistent track record of award-winning, category-creating, high-revenue generating products and services.  I hold more than 80 foreign and domestic design, UI/UX, mechanical and process patents. 

I bring enthusiasm, optimism, visual story-telling and emotional intelligence combined with a forward-thinking, ‘flat’ organizational leadership style.  Additionally, I am extremely adept at creating and managing interdisciplinary work cultures where I enable employees to achieve their personal best as both individual contributors as well as part of a collective ecosystem for fostering innovation, opportunity and revenue creation for a companies I work for and or support: 

RKS (design agency): I supported the founder of RKS to bring in Investors; build existing and new client relationships; lead and manage staff, represented the firm at conferences and events: and learned the complex machinery of running a design agency.

LzLabs (privately-funded start-up): As Chief Design Officer of LzLabs, a mainframe migration data science company based in Zurich, Switzerland, I was responsible for all physical design and end-user experiences, which included the UI/UX solutions to migrate legacy mainframe users to modern, open systems architecture. I also led all visual brand and communications including corporate identity, positioning, story telling, events and trade show experiences. As a result, partnerships with Red Hat (acquired by IBM) and Microsoft were created and initial customer installations with several IT, banking and other non-disclosed companies are well underway.

Dell (corporate): As director of global Consumer Experience & Design for Dell, I was responsible for five (5) brand with quarterly revenues of more than $3B.  This position involved working cross functionally with internal teams and managing ODM resources to maximize efficiencies abroad. 

Skinit (start-up): I developed new avenues of growth, including securing $60M in 2010 via private equity funding to scale operations off-shore.  This was the result of design innovations born in my department.  Employing keen design thinking led to a breakthrough in supply chain efficiency, cost reduction, reduced SKU complexity and regionalization / localization of supply chain flexibility.  As a result, HP invested in an exclusive, long-term contract, increasing Skinit’s revenue forecast by 75%. 

Industrial Designers Society of America (IDSA - non-profit): Lead an association of 5k members with 14 Board members. Secured strategic relationships with the Savannah Dept of Economic Development; government relations with China & Brazil; and created a mutually-beneficial partnership between the IDSA and the Henry Ford Museum.

BlackBerry (corporate): My next category creating product was the first consumer BlackBerry smartphone.  Development cycle took approximately 12 months and was principally responsible for growing BlackBerry’s market share by 5X, netting billions in revenue from 2003 - 2005.  The reduced cycle time was a result of key learning achieved while I was at Motorola. 

Motorola (corporate): During the formative period of my design career, my first category-creating design project was the award-winning, Motorola TalkAbout two-way radio.  Initial revenue generated for Motorola was $100M in a mere 18 months, but it took six years for Motorola to agree to develop their first consumer, mass-market two-way radio.  I spent those six years learning how to recruit internal advocates to support the cause by building prototypes, re-creating business models, market testing and branding new ideas.